Senior Systems Engineer – Operations Triage

As a System Engineer, Sr on our team, you have the chance to use your hardware and software skills to improve the technology supporting the VA. You’ll work with the incident management, problem management, and DevOps teams to detect, investigate, and diagnose system problems and defects across Enterprise level applications and technology stacks (most important item) and evaluate and modernize VA Enterprise systems. This is your chance to develop your skills in enterprise-level triage and incident resolution while gaining experience in VA system infrastructure. Grow your skills by merging system knowledge and the use of modern system monitoring tools to improve VA enterprise reliability and improve the quality of services provided to veterans. Join our team and help turn requirements into accomplishments that drive change. With so much relying on complex systems, a skilled systems engineer can be the difference that makes a project successful. As a SRE system engineer, you will be on the ground floor working with system and application owners to obtain existing design and functionality, leverage comprehension of workflow systems and applications processes within multiple system environments and work across technology and development teams to diagnose outages and recommend changes to increase reliability. As a technical SME, you will work with application developers, system administrators, cyber security/identify access management and network administrators to troubleshoot performance issues and outages. This work may include shift work support during weekends, holidays, or off-hours, as required. Shift: 7:30 – 4:30 CST.

Must have:

• Deep experience in one or more Technology Areas (Network, Windows, Desktop, Unix/Linux, AWS or Azure Cloud, WebSphere Middleware, Java/JS Development, Microsoft or Oracle Database)
• 8+ years of experience working with key indicators for IT system operability, reliability, application performance and code quality
• 8+ years of experience deploying, maintaining and troubleshooting complex applications at an enterprise scale while working with cross-functional teams
• 3+ years monitoring and troubleshooting experience with one or more of the following APM tools, AppDynamics, DynaTrace, or Aternity
• 2+ years of monitoring and troubleshooting application logging using Splunk
• 1+ years of experience in service virtualization, AWS or Azure Cloud technologies, and SaaS and PaaS implementation.
• Experience with using Microsoft Office, including Word, Excel, and PowerPoint
• 2+ years independently leading a team to solve difficult technical challenges

Nice to have:

• Experience with test-driven development, distributed systems, microservices and cloud-native application implementation
• Experience with the following tools: Oracle Enterprise Manager, Riverbed – Aternity, and ServiceNow
• Possession of excellent written and verbal communication skills
• Possession of strong critical thinking and error assessment capabilities
• Virtual team management
• Public Trust Clearance

To apply, send your cover letter and resume to info@veteransengineering.net with Senior Systems Engineer – Operations Triage in the subject line.